FAQs

What kind of products can we customize with our DE&I designs?

We can customize a wide range of products, including t-shirts, sweatshirts, hats, accessories, and more. We will work with you to select the products that best fit your needs and budget.

How long does the design process typically take?

The design process varies depending on the complexity of the design and your specific preferences. However, we prioritize communication and transparency throughout the process and will work with you to refine the design until it meets your expectations.

Can we request specific materials or production techniques?

Yes, we use top-quality materials and techniques to deliver a beautiful and functional end result. We can work with you to select the materials and production techniques that best fit your needs and budget.

How long does it take to receive our orders?

We ensure that orders are processed and shipped in a timely manner. We use efficient and reliable shipping methods to ensure that your products arrive at their destination on time and in excellent condition. You will receive an estimated delivery date once your order is placed.

Can we order products in bulk?

Yes, we can accommodate bulk orders. We offer volume discounts for larger orders and will work with you to ensure that your order meets your specific needs and budget.

What is your return policy?

We want you to be completely satisfied with your order. If there are any issues with your order, please contact us and we will work with you to find a solution. Please note that customized products cannot be returned unless there is a defect in the product or the customization.

Is Diversity Merch a certified minority supplier?

Yes, Diversity Merch is a Black and Women-owned and operated certified minority supplier, if you have a minority supplier program we can provide you with our minority-owned certification.

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